All item are shipped with Royal Mail Tracked services.
We do not hold responsibility for custom charges which you my face if purchasing from outside of the UK.
If you wish for your item to be sent with a different mailing system please contact us to discuss this further
If your item is lost or has not arrived you must contact within 7 days of the due delivery date. Any later than this means we may not be able to claim compensation or retrieve furthering information on your parcel.